Contact us
Got a question about your order, a product, or a furry friend? We read every message and reply within one business day.
Talk to a real person
A small team of humans (supervised by a lurcher and a tortoiseshell) answer every message — no chatbots, no scripted replies.
Email us
The fastest way to reach us is email:
Call us
Response time
Monday to Friday, we reply within one business day. Weekend and U.S. holiday messages go out first thing the next business morning.
Where we ship
Pawunce ships to addresses within the United States only — all 50 states and Washington, D.C.
Our office
SUNPATH ENTERPRISES LLCPawunce.com
4300 Biscayne Blvd. Suite 203Miami, FL 33137 USLooking for answers right now?
Most questions are covered in our policies. 7-day returns, standard shipping, and more.